Defective productorincorrect delivery Please inspect the delivered product at the time of delivery. If you think that the delivered product does not comply with the order, tell us about the situation at the following address: firstname.lastname@example.org within 24 hours, stating the order number. If the defect is a defect, or if the manufacturer delivered the wrong product, XXLgastro will pay for return shipping and will ensure that the right product as soon as possible went to the address indicated.
Internet sale According to the Act of March 2, 2000 "On the protection of consumer rights and responsibilities of the damage caused by a dangerous product" consumer (natural person) has the right to withdraw in writing from the sales contract within 14 days of receipt of the product without giving a reason. the right of withdrawal does not apply in the case of goods made strictly to order the Employer and does not include entrepreneurs operating. Reimbursement does not apply to transportation costs (both delivery and the reference product), for which he will be charged to the customer. If you want to take advantage of this privilege, please contact Customer Service to obtain the necessary information regarding the refund. Please note that we can only accept a return if the returned product has not been used.
A model withdrawal form - Recipient: XXLgastro Sp. z oo, - I / We (*) hereby give notice / announce (*) on my / our withdrawal from the contract of sale of the following things (*) contract for the supply of the following items (*) contract for work consisting in performing the following things (*) / provision of the following services (*) - Date of the agreement (*) / received (*) - Name of consumer (s) - Address of consumer (s) - Signature of consumer (s) (only if this form is notified on paper) - Date
(*) Delete as appropriate.
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