If you have any comments or suggestions, we will be grateful if you send them to our mailing address or email [email protected] You can also call us at (22) 247 85 85. This phone number is open Monday through Friday from 08:00 to 22:00. 9-18.
Your information will only be kept for as long as required by law or as relevant for the purpose for which it was collected.
You can visit and browse without having to enter personal information. While browsing the site you remain anonymous, we can not identify you until you sign up for an account and sign in with a username and password.
§1 Collected data
We are authorized to collect information when placing an order on our Website.
We collect, store and process your data that you provide to us as part of your shopping on the Site to meet any claims you may have and to enable us to use our services. We are authorized to collect the following information: title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile phone number, fax number, payment details, Also bank account details.
We will use the information provided to you to fulfill your orders and to provide you with access to the services and information on our Site. In addition, we will use the information provided to you for the purposes of administering your account, verifying and conducting financial transactions related to online payments, checking the download of our Site, improving the layout and / or content of our Site, and adjusting them to your needs, Users on our Site and conducting demographic research on our users. By receiving your explicit consent, we will send you information we believe you may be interested in or requested by us, including information about our products and services. Subject to consent, we may also refer you in an email with details of other products and services. If you do not want to receive any commercial information from us, you can opt out of them at any time. If you want to unsubscribe from the newsletter or do not want to receive any information from us, please send us an email at [email protected]
We are authorized to transfer your name and address to a third party in order to deliver the product to you (for example, our courier or supplier).
We also process payment information on our website. You only need to provide us with direct or via a fair and non-misleading information and keep us informed of the changes.
Actual data about your order may be stored by us, but for security reasons we may not be able to recover it directly. However, you can access the information by logging into your account on the Site. Here you can view details of your completed orders that have not been processed and will be processed soon and manage your contact details, bank account information or newsletters that you have subscribed to. You are obliged to treat your personal data with personal confidentiality and not to share it with third parties. We are not responsible for misuse of passwords unless misuse is caused by our fault.
We will not share any personal information with third parties that are not related to your order.
Other ways of using personal data Your data is anonymous and used only for statistical purposes by XXLgastro. We may ask you to consent to a study or questionnaire, in which case you must agree. You can change your information, browse and at any time inform us that you do not want to unsubscribe. Any replies to surveys and opinion polls that XXLGastro can ask you will not be passed on to third parties. You only need to provide an email address if you want to participate in contests. Answers to surveys are recorded separately from email addresses.
Subject to your prior and explicit consent, we may also send you other information about us, the Site, our other websites, products, promotions, newsletters, and information relating to other companies in our group or our partners. If you do not want to receive any additional information listed in this section (or parts thereof), click on the 'unsubscribe' link in any email we sent you. Within 7 working days (which is neither a Saturday or Sunday nor a holiday in Poland), we will cease sending you this information upon request. If your statement is unclear we will contact you for clarification.
We may in principle anonymize the Site user data and use it for a variety of purposes, including determining the general location of users and their use of certain items in the Site or links contained in the email to those who have registered to receive them, Anonymized data to third parties such as publishers. However, it is not possible to identify you based on these anonymous data.
The "stay logged in" feature is designed to make your stay on our site as comfortable as possible. It allows us to use our services without having to log in every time. For security reasons, we will ask you to re-enter your password once your personal information has been changed or if you would like to place an order. We strongly recommend that you do not use this feature if more people are using the same computer. We also point out that the "stay signed in" feature is not available if you use settings that automatically delete the cookies after each session.
Our website uses the re-targeting technology we use to make our offer more attractive. Re-targeting is a technology that gives us the ability to advertise our recently viewed articles on our partner sites. In practice, this means that the ads on other pages will be tailored to your individual needs and preferences. We do this by analyzing user behavior by compiling the data collected in cookies. Even this kind of information is anonymous and does not contain any personal information.
You can tell us at any time that you do not agree to store cookies on your device. In this case, remove all cookies in your web browser by using the options in your browser's menu bar, and we will stop using cookies in the future.
In order to prevent unauthorized or unlawful access to information, accidental loss, destruction or damage to your information, we have the appropriate technological solutions and security measures. By collecting data through the Site, we store your personal information on a secure server. On our servers we use firewalls. By collecting payment card data electronically, we use Secure Socket Layer (SSL) encryption. Although we can not guarantee 100% security, the hacker will make it very difficult to decrypt your data. We strongly discourage you from sending full credit or debit card information in unencrypted electronic communications. We have physical, electronic and procedural safeguards for collecting, storing and disclosing your information. Our security procedures mean we may sometimes require proof of identity before we disclose your personal information. You are responsible for protecting your password and your computer from unauthorized access.
§6 Your rights
If you are concerned about your data, you have the right to request access to your personal information we hold or process. You have the right to request us to correct any inaccuracies concerning your data free of charge. At every stage, you also have the right to ask us to stop using your personal information directly for marketing purposes. Contact us by e-mail at [email protected]
Our consultants are available 7 days a week from 8.00 to 17.00. They are happy to answer all your questions.
+48 (22) 247 85 85
Do you have a question?
Post your question online and we will give you an answer within 3 hours.